Fewer passengers, increasing fuel prices and tighter inspection regulations put in place by the FAA, have all contributed to more flight cancellations and delays than ever. After Jet Blue’s introduction of a Customer Bill of Rights last spring, it has become standard procedure for all airlines to refund ticket prices when flights are cancelled and another cannot be rescheduled in a reasonable amount of time, typically two hours. This bit of knowledge should be useful to all choosing to travel by air this summer as the chances of at least one of your flights being delayed will be higher than ever. Before anyone starts to file suit over flight cancellations or unsatisfactory service, the Washington Post has listed several helpful tips for how to get your money back in the quickest and easiest manner. Typically, customers should attempt to get their refunds directly from the airline but in some special cases the refund may need to be retrieved from another source.
Since the FAA is partially to blame for the travel frustrations, they have introduced new technology and procedures that will hopefully alleviate some of the pain in flying. Reorganization of routes as well as air traffic control procedures will allow for more flights to get in and out successfully during the vacation season.