Live-Chat: New Look, Great Access
We’ve updated our live chat in Fastcase 6! Live chat allows researchers to connect with a law librarian or reference attorney from 8 AM to 8 PM EST, Monday through Friday directly from the Fastcase legal research platform. Our stateside outreach team is happy to help with technical and reference questions in live time. Our new live chat will allow Fastcase to provide information easier and faster while still retaining our focus on access to the law.
One of the complex functions of Boolean is that the phrases need to be very specific and the phrase can be very long. No one wants to repeat:
(testimon* or marital) /3 privileg* AND (compel* or requir*) /5 testi* AND (spous* or husband or wife) NOT civil
And hope that there are no typos, especially since an error of a missing space, or a question mark instead of a quotation mark can cause a search to fail. One of the best features of live chat is that our team can send you sample reference phrases in Boolean. Then you can simply copy, paste, and you’re ready to search. Similarly we can post direct links to helpful images, sources, and support materials to assist with your research process.
We welcome you to take advantage of this great resource.
The Fastcase Outreach Team.