Norton Rose Fulbright faced a problem: the firm had grown through acquisition, and it did not have a consolidated repository for its information. It turned to Sukesh Kamra, who created a KM business case for the management committee and led a firmwide change in its information strategy. Following Sukesh’s business case, the firm created new budget lines, hired professionals from the sales and software development disciplines, began using an agile software methodology, and started creating its own customized software solutions for clients. Norton Rose Fulbright is part of the “maker revolution” in law firms, as they move from consumers of third-party software to creators of customized solutions for clients.