Stephen Allen

PwC has a new take on the New Normal: it has set up a consulting practice to help in-house counsel better retain and manage outside counsel to their strategic advantage. And the firm has tapped Magic Circle lawyer, blogger, and legal entrepreneur Stephen Allen to lead the effort worldwide. Allen has said that he will use three metrics to measure the efforts of legal services providers: efficiency, compliance and control, and business insight (which he describes as how outside advice becomes embedded in the company’s work). Allen’s work focuses not just on making legal services better, but making clients better consumers as well.